Legal

Terms of Service

These terms govern your use of EngagementSMM and the services we provide. By using our platform you agree to be bound by them.

Last updated: May 1, 2026

1. Acceptance of Terms

By accessing or using EngagementSMM (“the Service”), you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service. We may update these terms at any time; continued use after changes constitutes acceptance.

2. Description of Service

EngagementSMM is a social media engagement platform that allows users to purchase Instagram engagement services including likes, views, saves, comments, followers, and reach. Services are delivered via third-party suppliers and are subject to their availability and delivery timelines.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Service. By using the Service you represent that you meet these requirements.

4. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

We reserve the right to suspend or terminate accounts that violate these terms, provide false information, or engage in fraudulent activity.

5. Payments and Credits

All payments are processed securely via Stripe. Credits purchased are non-refundable except at our sole discretion. Prices are listed in USD and are subject to change without notice.

If a service fails to deliver after payment, we will issue a credit to your account balance. Credits do not expire and have no cash value.

6. Acceptable Use

You agree not to:

Use the Service to violate Instagram’s Terms of Service
Submit links to content that is illegal, hateful, or harmful
Attempt to reverse-engineer, scrape, or abuse the platform
Resell or redistribute our services without explicit written consent
Use the Service for any fraudulent or deceptive purpose

7. Service Delivery

Delivery timelines are estimates only and are not guaranteed. We do not guarantee specific engagement metrics or account outcomes. Results may vary based on Instagram algorithm changes, content type, and account standing. We are not responsible for any changes Instagram makes to its platform that affect service delivery.

8. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that results will meet your expectations.

9. Limitation of Liability

To the fullest extent permitted by law, EngagementSMM and its operators shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability to you for any claim shall not exceed the amount you paid us in the 30 days preceding the claim.

10. Governing Law

These terms are governed by applicable law. Any disputes shall be resolved through binding arbitration or the courts of competent jurisdiction. If any provision of these terms is found unenforceable, the remaining provisions remain in full effect.

11. Contact

For questions about these terms, contact us at support@engagment.ai.

Questions?